PLATFORM SERVICES

A full suite of platform services for Enterprise Architect.

Beyond the AI Augmented Architecture engagement, Sparx Services covers the full spectrum of EA platform operations: from Pro Cloud Server deployment and configuration through architect skills development and ongoing platform support.

WHAT WE COVER

Platform services for every stage of your EA environment.

A well-run Sparx EA practice depends on a correctly installed, properly governed, and actively supported platform. These services ensure the platform underneath your architecture practice is solid.

Deployment

Pro Cloud Server Deployment

Pro Cloud Server installation, authentication configuration, database setup, WebEA commissioning, and REST API enablement. Whether you are deploying from scratch, replacing a self-installed environment that has accumulated configuration debt, or scaling to a new environment, we deliver a production-ready platform correctly configured for your scale and security requirements.

Ideal if you are new to Pro Cloud Server, your current deployment was self-installed and has gaps, or you are scaling to a new environment.

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What we deliver

  • Pro Cloud Server installation and commissioning
  • SSO and LDAP integration
  • WebEA configuration and access control
  • REST API and Floating Licence Server setup
  • Infrastructure documentation and handover
Skills

Architect Skills

Training and skills development for architecture teams working in Sparx EA. Covers the modeling frameworks your organization uses (ArchiMate, TOGAF, BPMN, SysML), alongside deep Sparx EA tooling, scripting, MDG profile development, and preparation for formal certification. Delivered as structured workshops, individual mentoring, or tailored programs for onboarding cohorts.

Ideal if your team has skills gaps in key frameworks, you are onboarding new architects, or you want to unlock advanced Sparx EA capabilities.

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What we deliver

  • Framework training: ArchiMate, TOGAF, BPMN, SysML
  • Sparx EA tooling and advanced feature workshops
  • Scripting and automation capability development
  • MDG profile development and management
  • Certification preparation and examination support
Operations

Platform Support

Ongoing managed support for your Sparx EA platform environment. Version upgrades, incident response with defined SLA, performance monitoring, and licence management, handled by a team with deep Pro Cloud Server expertise. Your internal IT team does not need to carry Sparx EA platform knowledge. We do.

Ideal if your internal IT team does not have Sparx EA platform expertise, your environment is running without managed upgrades, or you need defined SLA coverage.

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What we deliver

  • Version management and upgrade planning
  • Incident response with defined SLA tiers
  • Performance monitoring and capacity guidance
  • Licence optimization and renewal management
  • Configuration change support and documentation

Not sure which platform service you need?

Talk to a Sparx Services architect. We will identify the right starting point for your environment and team.